Le Petit Théâtre du Vieux Carré Inc. Privacy & Cookies Policy

Last updated July 11, 2023

At Le Petit Théâtre du Vieux Carré Inc., DBA Le Petit Theatre (“us”, “we”, “our”, the “Company” or “LPT”), our mission is to entertain and educate, but along with that, we are serious about protecting your privacy and personal information online.

This Privacy & Cookies Policy (“The Policy”) describes LPT’s policies and procedures on the collection, use, and disclosure of your information. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.

This Policy applies to LPT websites, domains, applications, services, and products. This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through non-Le Petit Theatre links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

We may collect the following information:

• Name
• Contact information including phone number, email address, and mailing/billing addresses
• Payment information
• Purchase information
• Feedback or interest in our products or services
• Social media usernames and content
• Usage, demographic, and location data
• Mobile device identifiers
• Other information relevant to customer surveys and/or offers

How we collect this information:

• You may give us your Personal Data by filling in forms, entering information online, or by corresponding with us by post, phone, email, telephone, or otherwise.
• This includes Personal Data you provide, for example, when you:
  • Create an account or purchase products on our website;
  • Use our products or services;
  • Create content through our products or services;
  • Express interest in our products or services;
  • Subscribing to our newsletter;
  • Completing a voluntary market research survey;
  • Contact us with an inquiry or to report a problem;
  • When you interact with us via social media;
• As you interact with our website and social media, we may automatically collect data as described above. We collect this data by using cookies, server logs, and other similar technologies. Please see our Cookie section (below) for further details.
• Third parties: We may receive Personal Data about you from various third parties, including:
  • From another individual when they purchase a gift for you on our website;
  • From analytics providers, such as Google or Meta;
  • From communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
  • From organizations (such as law enforcement agencies), associations, and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction; and
  • From providers of technical, payment, and delivery services.
• If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the “Contacting Us” section below.

How we use this information:

• To provide and maintain our services, including to monitor the usage of our service.
• To manage your account and to verify or authenticate your identity.
• To contact you.
• To respond to your questions or comments.
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information.
• We may reach out from time to time for market research purposes.
• We may use your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, marketing, and your experience.
• We may use the information to customize our marketing or website according to your interests.
• We may use your information and content for marketing or promotional purposes.
• We may provide your information to our third-party partners for marketing or promotional purposes.
• We will never sell your information.

How your information is stored:

• We take steps to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage.
• We will only keep your personal information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.
• Where you have chosen a password which allows you access to certain parts of the website, through AudienceView, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
• Ultimately, the transmission of information via the internet is not completely secure

When you visit an LPT website, we automatically collect and store information about your visit using browser cookies (files which are sent to us by your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry experts as to what “Do Not Track” means in this context. Like many websites and online services, LPT currently does not alter its practices when it receives a “Do Not Track” signal from your browser. To find out more about “Do Not Track,” you may want to visit http://www.allaboutdnt.com.

Sharing and Disclosure:

We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal data here 

You can also opt out of Google Analytics here

We may also use your Personal Data to provide you with targeted marketing via advertisements or communications (such as newsletters).

Conversion tracking helps us measure the effectiveness of ads by reporting on the actions people take after viewing those ads. We create pixels that track conversions, add them to the pages of the website where conversions will happen, and then track these conversions back to the ads that are running. No personal information is contained in or collected as a result of using these pixels.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others but only to maintain and improve our products and services.

We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

Cookies:

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

We use cookies to give you the best experience possible. We use the following types of cookies:

• Strictly Necessary. We require certain necessary cookies to run our service.
• Preference. We use preference cookies to help us remember the way you like to use our service. Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.
• Analytics. We collect analytics about the types of people who visit our site to improve our service and product.
• Marketing. We share cookies with third-party advertisers and/or partners to help provide you with a personalized marketing experience. We also allow third-party partners to put their own cookies on our website.

So long as the cookie is not strictly necessary, you may opt-in or out of cookie use at any time. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

How We Keep Your Data Safe:

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

Children’s Privacy:

We do not knowingly collect Personal Data from children under the age of 18.

Your Rights for Your Personal Data:

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)

You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

Right to Restriction of Processing (GDPR Article 18,, LGPD)

You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process their Data for any purpose other than storing it.  

Right to Portability (PIPEDA, GDPR Article 20, LGPD)

You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to [company name] services.

Right to Opt-Out (CPRA, CPA, VCDPA, CTDPA,  UCPA*)

You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3)* Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

[(3)* does not apply under UCPA)

Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.

Right to Objection (GDPR Article 21, LGPD, POPIA)

Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.

Nondiscrimination and nonretaliation  (CCPA/CPRA, CPA, VCDPA, CTDPA,  UCPA). You have the right not to be denied service or have an altered experience for exercising your rights.

File an Appeal (CPA, VCDPA, CTDPA) You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general.

File a Complaint. (GDPR Article 77, LGPD, POPIA). You have the right to bring a claim before their competent data protection authority.

Withdrawing Consent:

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

You can choose to opt out of receiving email communications at any time, by utilizing the “Unsubscribe” feature included at the bottom of every special offer email you receive.

How to Exercise Your Rights:

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team by using the contact link below.

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

Changes:

We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website.

Complaints:

If you have a complaint about this Policy or any element of your personal information that we hold then please contact us at the above address. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

If you are based in the EEA, please visit this website  for a list of local data protection authorities.

Links to Other Sites/Third-Party Vendors and Their Privacy Policies:

Le Petit Theatre is not responsible for the privacy practices of any third-party. We encourage you to review the specific privacy policies of any such site.

AudienceView Privacy & Cookies Policy

Constant Contact Privacy Center

Google Partner Sites Privacy/Terms

Meta Privacy Policy

Contact Us:

To contact us, please email info@lepetittheatre.com